Contact Information

Mobieta (hereinafter referred to as “we”) strictly complies with applicable UK laws and regulations as well as the requirements of the GDPR (General Data Protection Regulation), and safeguards your communication rights during shopping and enquiry processes. To help you resolve questions and submit requests in a timely manner, we hereby publish the following official contact information for your reference and use.

You may contact us through the following methods to enquire about product information, order status, return and exchange procedures, refund progress, and other related matters. We will respond and handle your requests promptly during working hours:

• Contact Address: 3608 W FLOURNOY ST APT 1A, CHICAGO, IL 60624, US
• Customer Service Email: suivi@mobieta.com
• Customer Service Phone: +1 (915) 502-1680
• Online Hours: Monday to Friday, 9:00–12:30 and 14:00–18:00 (Central European Time, CET)

Note: Enquiries or requests submitted outside working hours will be prioritised and handled during the next business day. Thank you for your understanding and cooperation.